Appointments made but patients simply don’t turn up without cancelling and giving us the opportunity to offer this to another patient who needs it.
This problem is ever increasing for us and we have to tackle it. PLEASE note that we have to adopt the following procedure and action will be taken. Should a patient do this more than 3 times in a six month period they will be asked to leave the practice and removed from our list. This rule has always applied however we have been reluctant to action it I am sorry but we now have to for the benefit of all of our other patients.